Support resources, documentation, and assistance for all your IVAA needs.
IVAA Knowledge Hub
Onboarding, User Guides and Documentation
Introduction documentation, supporting resources and files.
Login for more guides and tutorials
LoginCase studies
Testimonials, success stories, and implementation examples from insurers, customers and industry.
Case Study:
Better ways to help customers
NRMA Insurance is focused on being a help company, creating practical solutions that genuinely help customers replace their items.
They listened to feedback and focused on delivering customers more choice, transparency, and control when replacing their items.
Read moreThey listened to feedback and focused on delivering customers more choice, transparency, and control when replacing their items.
Case Study:
Focused on supporting local community
Bunnings understands that when somebody experience a loss, being able to replace what’s been damaged quickly and easily makes all the difference.
Read moreMore case studies are available
LoginSubscribe to updates
We can let you know when changes happen to our platform, claims intelligence updates, and notifications of service status.
Service Status
View current platform uptime, maintenance notices, and feature availability.