Case Study:
Leading by example
Leading by example
NRMA Insurance is focused on being a help company, creating practical solutions that genuinely help customers replace their items.
They listened to feedback and focused on delivering customers more choice, transparency and control when replacing items.
They listened to feedback and focused on delivering customers more choice, transparency and control when replacing items.
Login to see more case studies
LoginCase Study:
IKEA Australia
IKEA Australia gives insurance customers access to practical, affordable replacement options across furniture, storage, kitchenware and everyday homewares.
As insurance replacement demand grew, IKEA Australia needed an efficient operating model that could support customers at scale.
Read moreAs insurance replacement demand grew, IKEA Australia needed an efficient operating model that could support customers at scale.
Case Study:
Focused on supporting local community
Bunnings understands that when somebody experience a loss, being able to replace what’s been damaged quickly and easily makes all the difference.
Read more