Our purpose is to help people replace their items.
Insurers were under pressure. Claims were messy, criticism was loud.
We set out to find a better way to handle jewellery claims.
What started as a small jewellery-focused service quickly expanded into a contents procurement platform trusted across Australia and New Zealand.
Meet the team
We bring deep expertise across our respective fields, genuinely care about the work we do, and are proud of the team and collective impact we’ve built together.
We want our success in business to generate support and revenue for community initiatives that matter to our team. Our business exists to help people recover from loss, and also to uplift and empower those around us. IVAA supports a range of community projects, environmental initiatives, and charity activities chosen by our team and insurer partners.
IVAA offers flexible working arrangements, meaningful roles, and the opportunity to help modernise claims across Australia and New Zealand.
People first. Always.
We’re always looking for ways to work better as humans, not just as employees. Our team now works fully from home, enjoys a four-day working week, and has the flexibility to shape work around life when it matters.
We trust each other, support each other, and give each other real autonomy.
Most importantly, we feel like we’re making a meaningful difference in the industry we’re part of.