Help your customer replacerepairsalvage their items
across Australia and New Zealand.
We offer flexible ways for customers to replace
what they’ve lost, by supporting your customers
in the way that suits them best.
Industry leading software to help customers describe items, upload documents and choose retailers. Simply invite your customer.
We don't sell items or take fees from suppliers. Our focus is purely on helping your customers find a supplier to repair or replace what they’ve lost.
We handle item specifics,
so you can focus on claim decisions.
Confirming what has been lost or stolen is a simple but important first step in any claim. Your customers can list their items, upload supporting documentation and nominate their preferred retailer online, or work through the details with our team directly.
We source quotes from high-quality, benchmarked suppliers local to your customer, including your customer’s preferred retailer where possible. This removes the need for customers to source multiple quotes themselves, saving time for insurers, customers and retailers.
Make decisions easier and safer with quotes pre-screened by impartial technical specialists. A simple online view highlights the important details, with direct access to our team if you have any questions.
Once approved, your customers have flexible options: they can proceed with the quote you have approved, or use the approved amount with their own retailer. Our team is available to assist your customers with any technical questions to ensure they can repair or replace their item.
We help replace, repair or salvage any item
Our hybrid model combines automation and expertise. Simply lodge a claim, and it will be pathed automatically.
Helping customers get back what they’ve lost
They listened to feedback and focused on delivering customers more choice, transparency and control when replacing items.
Our technology and service innovations have earned more awards across Australia and New Zealand than any other service provider.