This is a landing page for UAT users - showing custom Supply Terms
From time to time, IVAA may seek to allocate work to you on behalf of an Insurer.
When IVAA does this, we do so as agent of the relevant insurer.
The work may involve, for example, the supply of jewellery or watches to customers of an insurer.
A contract will arise for that work between you and the relevant insurer each time you accept the allocation of work. You are deemed to have accepted an allocation of work on the earlier of:
- you commencing to carry out the work, and
- 2 business days from when you receive the allocation and you have not informed IVAA that you reject the allocation
If you do not want the allocation, you must contact us as soon as possible.
The following Supply Terms together with any terms agreed in writing between you and IVAA (on behalf of the relevant insurer) form the contract between you and the relevant insurer.
Supply Terms
- You must supply the goods and services requested by IVAA for the agreed price.
- Risk and title in goods supplied by you remains with you until the goods are delivered to the customer.
- In your dealings with IVAA, the customer and the insurer in relation to the supply, you must provide a professional standard of service with a high degree of integrity.
- You must send a tax invoice to the relevant insurer for the price after completion of the supply of the goods and services to the insurer’s customer to the customer’s satisfaction. The insurer will pay the invoice within 30 days from receipt of the invoice subject to there not being any dispute in relation to the price.
- You must comply with IVAA’s reasonable directions relating to the customer or the supply.
- You must comply with all relevant laws including laws relating to privacy. It is important that you keep details of the customer and the supply confidential.
- You must not infringe the Intellectual Property of any third party. You assume the responsibility and liability of any action relating to Intellectual Property infringement and indemnify IVAA, the insurer and customer against any action.
- If there is an issue or complaint relating to the customer or your supply of goods or services, you will comply with IVAA’s reasonable directions.
- IVAA or the insurer may conduct audits or investigations in relation to the goods or services supplied by you. You will co-operate with such audits or investigations.
- You must not provide IVAA with any payment or benefit that may induce or reward IVAA in relation to work or allocations from an insurer.
- IVAA or the insurer may end this contract at any time by informing you. If you have already supplied goods or services, you will be paid a fair and reasonable amount for the supply, subject to any compensation that may be due to IVAA, the insurer or a customer.
- Terms, conditions, guarantees and warranties implied by law in relation to goods or services supplied by you are not excluded.
- Terms that you may seek to incorporate into the contract are excluded unless expressly agreed to in writing by the insurer or IVAA on behalf of the insurer.
Please note that:
- you are under no obligation to do the work
- there is no minimum guarantee of volume of work