IVAA Privacy Policy
PRIVACY POLICY
This privacy policy will explain how we use the personal data we collect from you when you use our website.
What data do we collect?
We collect the following data:
- Personal identification information (Name, email address, location, phone number, etc.).
- Product/service related details in order to offer addition details or pricing on the service/product you are enquiring about and perform our services.
- We do not collect personal information about you if you only browse this website.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
We collect your data so that we can:
- Provide the services that we have been engaged to perform.
- Complete your product/service enquiry.
- Email you with special offers on other products and services we think you might like.
How do we store your data?
We securely store your data. We will keep your web enquiry form data for up to 5 years. Once this time period has expired, we will delete your data.
Marketing
We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.
What are Cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 September 2019.
How to contact us
If you have any questions about our privacy policy, please do not hesitate to contact us.
www.ivaa.com.au/contact-us
How to contact the appropriate authority
We abide by the Information Privacy Principles of the Privacy Act 1988. Our website follows the Privacy Commissioner's Guidelines for Federal and ACT Government Websites.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.