Honesty is the best policy.

We appreciate your help, and your integrity.

Insurance fraud is not a victimless crime; the cost is distributed by policyholders. On behalf of all policyholders, thank you for being honest when making a claim.

Whilst most claims are genuine and not exaggerated, we have a responsibility to apply our due diligence across the entire claim process. Insurance fraud is a crime and the repercussions are serious.

The information you provide may be cross referenced with relevant parties to confirm, verify and provide validation of information.

Documentation provided often contains unique identifiers that will “blacklist” an item as lost or stolen. This means should the item be inspected by our industry network it could be referred to Police as a missing item.

Jewellery claims are unique in nature and we use best practices based on experience and actual controls that are currently being used in the industry, with a focus on the complexities in the jewellery commodity.

By providing our expertise, we aim to reduce the associated costs that are burdened by the insurance sector.